Sr Manager Commercial Effectiveness & Sales Operations

Campbell, CA
Full Time
Commercial Operations
Senior Manager/Supervisor

Title: Sr Manager Commercial Effectiveness & Sales Operations
Location: This position is full time and onsite/hybrid

Why Imperative Care?
Do you want to make a real impact on patients? Imperative Care is changing the way stroke and vascular diseases are treated. As part of our team, you’d be supporting breakthroughs that will revolutionize the future of stroke care. Every day, the technologies that we develop at Imperative Care directly impact human lives. Our focus is on the needs of the patient, and they come first in everything we do

What You’ll Do
We are seeking a Senior Manager of Commercial Effectiveness & Sales Operations to lead and elevate how the sales organization operates—from analytics and process optimization to compensation design, CRM strategy, and cross-functional execution. This role is a key partner to Sales, Finance, and Business Unit leadership, translating data into action and improving commercial execution across the enterprise.  The team reporting into this role participates in the maintenance of a CRM system, finding opportunities for improvement and supporting sales teams and senior management.

Strategic Leadership & Operations 
  • Own and continuously improve the sales operations framework that drives productivity and scalability across all business units. 
  • Lead and develop a high-performing sales operations team—hiring, coaching, and fostering growth while managing performance with a customer-centric mindset. 
  • Ensure sales process documentation, workflows, and best practices are accurate, effective, and easily adopted by field teams. 
  • Maintain the sales team roster, territory structure, and deployment alignments for all customer-facing roles. 
Sales Analytics & Reporting 
  • Effectively lead the development and management of key dashboards and reports. 
  • Adhere to data governance policies. 
  • Partner with Commercial Excellence and Finance to set annual quota targets that motivate performance and support attainment. 
  • Design, standardize, and manage reporting and dashboards offering real-time visibility into pipeline health, attainment trends, and customer segmentation insights. 
Sales Compensation & Incentive Programs 
  • Oversee the end-to-end incentive compensation process, including program design, communication strategy, payout calculations, quarterly updates, and payment processing. 
  • Ensure compensation plans align with business goals, drive desired behaviors, and are transparent and motivating for the sales force. 
CRM & Forecasting Excellence 
  • Lead CRM system strategy and governance, driving system enhancements, data integrity, and reporting accuracy to support sales execution and forecasting excellence. 
  • Lead the forecasting process to refine forecasts, quotas, and budget alignment. 
Cross-Functional Collaboration 
  • Work with Finance on quota setting. 
  • Collaborate closely with Commercial Excellence. 
  • Support onboarding of new sales hires and educate teams on processes, tools, objectives, and performance expectations.

What You’ll Bring
  • Bachelor’s degree in Business, Finance, Healthcare, or related field; MBA highly preferred, 8+ years of progressive experience in sales operations, commercial effectiveness, or finance partnering roles, or equivalent combination of education and work experience.
  • 5+ years as a people manager in sales operations (required). 
  • Experience in healthcare, med-tech, or regulated environments (required). 
  • Proven track record of successfully leading sales operations teams in CRM, territory alignment, quota setting, sales performance reporting, and compensation program management. 
  • CRM implementation or governance experience with measurable impact. 
  • Excellent communication, presentation, and relationship-building skills.
  • Experience operating successfully in dynamic, high-growth environments
Employee Benefits include a stake in our collective success with stock options, bonus, competitive salaries, a 401k plan, health benefits, generous PTO, and a parental leave program.

Salary Range: $190,000 – 207,000/annually
Please note that the salary information is a general guideline only. Imperative Care considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal equity, as well as location, market and business considerations when extending an offer
Join Us! Imperative Care
 

The use of external recruiters/staffing agencies requires prior approval from our Human Resources Department. The Human Resources Department at Imperative Care requests that external recruiters/staffing agencies not to contact Imperative Care employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with Imperative Care.

Imperative Care will not accept unsolicited resumes from any source other than candidates themselves for either current or future positions. Submission of unsolicited resumes in advance of an agreement between the Human Resources Department and the external recruiter/staffing agency does not create any implied obligation on the part of Imperative Care.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

150
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*